Privacy Notice
Last Updated: 18 May 2026
This Privacy Policy explains how information is collected, used, and protected when you visit and use this website (“the Website”). It applies to all visitors, users, and customers of the Website.
Who We Are
This Website is operated by The Cardiff Chiropractors.
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
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Telephone: 029 20617700 (Whitchurch) 029 20303008 (St Mellons)
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Addresses:
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St Mellons Country Club, The Panacea, St Mellons, Cardiff, CF3 2XR.
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1st Floor, 57 Merthyr Road, Whitchurch, Cardiff, CF14 1DD
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What Information We Collect
We may collect and process the following types of personal information:
Information You Provide
When you complete a contact form, enquiry form, booking form, or subscribe to updates, we may collect:
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Name
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Email address
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Telephone number
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Any information you include in your message
Automatically Collected Information
When you use the Website, certain technical information may be collected automatically, including:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the Website
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Cookies and usage data
How We Use Your Information
We use your information to:
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Respond to enquiries
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Provide services or information you request
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Manage appointments or bookings
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Improve the Website and user experience
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Send relevant updates or marketing communications (only where permitted)
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Comply with legal obligations
Lawful Basis for Processing
Under UK data protection law, we process personal information under one or more of the following lawful bases:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Legitimate business interests
Cookies
This Website may use cookies and similar technologies to improve functionality, analyse Website traffic, and enhance user experience.
You can control or disable cookies through your browser settings. Please note that some parts of the Website may not function correctly if cookies are disabled.
For more information, please refer to our Cookie Policy.
Third-Party Services
We may use trusted third-party services to help operate the Website and provide services, including:
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Website hosting providers
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Analytics services (such as Google Analytics)
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Online booking systems
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Payment providers
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Email marketing platforms
These providers may process personal data on our behalf and are expected to keep your information secure and confidential.
Data Storage and Security
We take reasonable technical and organisational measures to help protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
How Long We Keep Your Information
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your Rights
Under UK GDPR, you may have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your data
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Restrict or object to processing
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Withdraw consent where applicable
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Lodge a complaint with the UK Information Commissioner’s Office (ICO)
You can learn more at the Information Commissioner’s Office (ICO)
External Links
The Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
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Telephone: 029 20617700 (Whitchurch) 029 20303008 (St Mellons)
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Addresses:
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St Mellons Country Club, The Panacea, St Mellons, Cardiff, CF3 2XR.
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1st Floor, 57 Merthyr Road, Whitchurch, Cardiff, CF14 1DD
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